Healthcare organization management — Hand hygiene performance

This standard specifies hand hygiene training, compliance benchmarking, performance/feedback, and facility requirements for healthcare facilities that operate hand hygiene systems. It covers facility readiness, hand hygiene education and training, monitoring, performance, promotion and identifying key issues that require attention for improvement. Procedures for surgical hand preparation are not addressed in this standard. Furthermore, this standard does not consider surface disinfection, instrument disinfection, ultraviolet irradiation (UV-C), heat sterilisation, room fogging or electrostatic spraying devices and any other methods typically not designed or suitable for human hand hygiene purposes. Excluding surgical hand preparation, this document applies specifically to clinical healthcare workers, patients and visitors.

Main sections:

· Scope

· Normative references

· Terms and definitions

· Hand hygiene quality policy and requirements

· Hand hygiene program

· Training and education

· Cultural aspects of hand hygiene management