The Agency would like to advise all implementers on the availability of its conformance services, including conformance assessments and support, throughout the end of year holiday period and Agency office closure. The Agency will cease operations for the year on Thursday, 24 December and resume from Monday, 4 January 2027.Healthcare Identifiers (HI) Service and Electronic Prescribing conformance services and assessment will be unavailable until the Agency resumes business.Regarding My Health Record implementation activities, Deloitte will close its service operations from Friday, 25 December and resume from Monday, 11 January 2027. MHR NOC self-assessments and observation sessions will be paused from the week commencing Monday 14 December 2026. All service supported by Deloitte will be unavailable during the shutdown period, including Notice of Connection (NOC) support, Test Data Pack issuance and new onboarding requests.Implementers are encouraged to continue liaising with their relevant Agency contact with respect to assessment readiness and planning around these dates. Please refer to Services Australia directly for details about their availability and shutdown period.