Understanding the new Healthcare Identifiers (HI) Service Connections Process

We’ve launched a new way of working to improve, track, and manage the HI Service connections process.

To help you navigate the new requirements, we’ve created a detailed video guide that:

• Explains the end-to-end process so you can plan effectively and avoid surprises.
• Provides a step-by-step walkthrough of account creation, scoping, testing, and meeting conformance requirements.
• Highlights key milestones and timelines to help you stay on track.
• Demonstrates the enhanced portal functionality for easier management and visibility of your progress.
• Outlines support resources and escalation paths if you need assistance during the process.